This website is operated by All Things Tea. We take your privacy very seriously therefore we urge you to read this policy very carefully because it contains important information about:
Who we are,
How and why we collect, store, use and share personal information,
Your rights in relation to your personal information, and
How to contact us and supervisory authorities in the event that you have a complaint.
WHO WE ARE
All Things Tea (‘we’ or ‘us’) collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulations which apply across the European Union (including the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.
THE PERSONAL INFORMATION WE COLLECT AND USE
1. Personal information you provide to us
We collect the following personal information that you provide to us:
Name, address, email, phone number.
Some examples of when we collect this information include: when making a purchase, when contacting us, when signing up for a user account, …
2. Monitoring and recording communications
We may monitor communications such as emails and telephone calls for the following purposes: quality assurance, training, fraud prevention, compliance, …
3. Cookies and similar technologies
A cookie is a small text file which is placed onto your computer or electronic device when you access our website. Similar technologies include web beacons, action tags, local shared objects (‘flash cookies’) and single-pixel gifs. Such technologies can be used to track users’ actions and activities and to store information about them. We use these cookies and/or similar technologies on this website.
This information helps us to build a profile of our users. Some of this information may be aggregated or statistical, which means that we will not be able to identify you individually.
In addition it should be noted that in some cases our cookies or similar technologies may be owned and controlled by third parties who will also collect personal information about you.
WHO YOUR INFORMATION MAY BE SHARED WITH
We may share your information with law enforcement agencies in connection with any investigation to help prevent unlawful activity.
We will not share your personal information with any other 3rd parties.
We would like to send you information about products, services, offers, competitions and our business which may be of interest to you. Such information could be sent by post, email, telephone, text message or automated call.
We will ask you whether you would like us to send you marketing messages on the first occasion that you provide any relevant contact information (i.e. on purchase, signing up to a newsletter, entering a competition, etc.). If you do opt in to receive such marketing from us you can opt out at any time. If you have any queries about how to opt out, or if you are receiving messages you do not want you can contact us using the details provided below.
KEEPING YOUR INFORMATION SECURE
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We will not hold your information on our systems for any longer than is necessary for us to meet the purpose of holding that information.
We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so in an authorised manner and are subject to a duty of confidentiality.
If you have any questions about this policy or the information we hold about you, please contact us by:
post: +44 7984 324946